Can’t find the bag or shoes you’re looking for?

Custom Requests Available!
If you don’t see the bag or shoes you want on our website, contact us via WhatsApp. Share a picture or the name of the item, and we’ll get back to you with availability and pricing.

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Frequently Asked Questions

What makes Faizah Outlet bags and shoes high quality?

At Faizah Outlet, we offer affordable prices without compromising on quality. While some sellers may provide cheaper products that don’t last, we make sure every bag and pair of shoes is made from high-quality materials and crafted to be durable and stylish. You don’t have to choose between price and quality — with Faizah Outlet, you get both.

I can’t find the bag or shoe brand I want.

Custom requests are available.
If you don’t see the bag or shoe brand you’re looking for, don’t worry! You can contact our team on WhatsApp, and we will do our best to find or arrange it for you.

Do you offer free shipping?

Yes! We’re currently offering free shipping on all orders for a limited time. Don’t miss out — shop now while the offer lasts!

How long will it take for me to receive my order?

We process all orders quickly — usually shipping the same day or the next day. Depending on your location, delivery typically takes 1–3 business days.

Can I check the product before accepting delivery?

Yes, we’re confident in the quality of our products. Customers can open and check their bag or shoes before accepting delivery. Your satisfaction always comes first. T&C apply.

What if the size I ordered doesn’t fit?

No worries! At Faizah Outlet, we offer easy exchanges. If your shoes or bag size doesn’t fit as expected, you can request an exchange within 3 days of delivery, as long as the product is unused and in its original packaging.

What if my bag or shoes arrive damaged?

If your bag or shoes arrive damaged, please contact our customer support team right away. We’ll arrange a replacement or full refund at no extra cost.

Have More Questions? We're Always Here To Assist You!